Fix Jio SIM for “No Service, Emergency Calls Only” (Not Working)

Tips to fix if a Jio SIM card is not working or showing 'No service, Emergency calls only' and not showing any network or signal 4G phone.

Reliance Industries came up with a bang in the telecom sector giving a sheer setback to its peers. The offers, plans and freebies offered by the Jio can get you Goosebumps. After its so-called Beta testing phase and preview phase the Jio is now in stores as commercial launch. It offers Voice over LTE (VoLTE), high-speed data and other quality services, there are many issues with calls, call quality, call drop and network stability.

If you have bought a Jio SIM and if it is not working or you are facing any technical glitch then here are some tips and fix for the problem.

Issue 1. If SIM Recognised and Network Available

If Jio SIM is recognised and the network is also available but data is not working then just simply open the MyJio App and click on first option i.e manage Jio Account and simply click skip sign-in. You can access the data unlimited data.

Issue 2. If SIM is Not Recognised

Check for Activation

Make sure your SIM is activated. After you have bought the SIM, you will first receive the SMS of document verification on your alternative number followed by another SMS regarding Tela-Verification within a  couple of hours or days. Ones its done you can insert the SIM in your mobile and enjoy the services. You can contact the Jio or Reliance for customer support.

You can call Jio – 1800-88-99999 (Other Operators)

For Jio SIM users – 199 (From Jio SIM)

Reliance Digital – 1800-103-1044

Check the Device Compatibility

Make sure the device is 4G enabled and supports Band 40 (For some states Band 3 and Band 5) for which Jio offers its internet. If your device doesn’t support the Band owned by Reliance in your state then 4G will not work in your device. Also remember to use SIM Slot 1 for Jio SIM to catch the network.

4G LTE Circles in India

4G LTE Circles in India

For more Information on Bands: 4G Moblie SIM Providers and 4G LTE Circles In India

Issue 3. If SIM Recognised but No Network

Set Jio SIM as Default for Mobile Data

If your Jio SIM is not showing any signals then you need to first set Jio Digital as your default SIM for internet mobile data. To do so simply open settings and look for option called SIM Cards or SIM Management or Edit SIM etc. Here under mobile data/internet select Jio network (set preffered network as LTE/4G). You will see a full Jio signal.

Set Network as LTE/4G

If you have already tele-verified your SIM and yet not getting the SIM working then check whether you have set the mobile network as LTE or 4G. To do so –

  1. Open Android Settings
  2. Under Wireless and Network, tap on More
  3. Select Mobile Networks/Cellular Networks
  4. Select your SIM card. ( For dual SIM devices)
  5. Then check for option called Network Mode or Preferred network type and click it.
  6. You will find three options called GSM only, WCDMA only and 4G/LTE.
  7. Now select option of LTE or 4G
  8. Restart your Phone.

You will see your SIM working.

Learn : How to Use 4G SIM in 3G Smartphone ?

Set APN for Jio SIM

If APN is not automatically set then manually change the setting and set a Jio APN. Settings > Mobile Networks > Access Point Names.


Watch Video for more information on APN settings

You can also manually select the network operator by going to Settings > Mobile Networks > Network Operators.

Issue 4. If SIM is Working but Calls Not Working

Make sure your devices support voice over LTE. If it does then just download the JioJoin App from Google Play Store, log in with your Id and password and make calls over voice. This will surely fix the problem.

Here is also a video guide with some extra tips –

Conclusion: Check the SIM card for other devices. If after doing everything it doesn’t work for your smartphone then there are some software or hardware incompatibility in your phone.

For any assistance please comment below. You can also Join the Jio Community on Google Plus.

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41 Responses

  1. Ramessh says:

    Hi I heard that if we opt for the welcom offer from Jio reliance Jio will block your sim slot on the phone so that u will wont be able to use other 4g services in that, is it true ?

  2. Virendra says:

    I ahve 4 G LETV – LEX509. Sim cardbars shows nework but not able to connect 1977. I visit in reliance digital store kamothe navi mumbai. They told they don’t have any idea about ist.

  3. Akash says:

    Nikhil, I have bought the sim Registration and activation is also done.. Network is showing i can also receive calls on my JIO sim.. But i am unable to call or use internet..!

    • Nikhil A says:

      Just Open the MyJio App and Skip Sign up. You need to download JioJoin App to make calls. Also make sure you ave selected Jio as default for data usage in your SIM Manager settings.

  4. Wilburn says:

    fantastic points altogether, you simply gained a brand new reader. What would you recommend in regards to your post that you made some days ago? Any positive?

  5. Saran says:

    I am using 4G LTE mobile,in my mobile jio 4g voice app is not opening.., please provide me a solution. Now I am using 4g data only in jio sim.thank you

  6. Amitash says:

    sir, I have meizu m2 jio data is working on it but whenever i open jio join AP for call it is not configuring the sim.My phone is 4g lte .Pls help

  7. SURAJ R says:

    Am using letv 1s data is working but jio dialer is not configering

  8. Amarendra Singh says:

    Using reliance jio in coolpad dazen 1 by miui 7 rom. Internet is running well but jio4gvoice is not connecting calls. Everytime call ended ny itself. Tried everything but not succeed. Is there any solution?? help?

    • Nikhil A says:

      The network is having call drops issues, which will be settled in future.

    • Suresh Lal says:

      Dear Amrendra ji,

      how u did this pl guide me.I am facing issues with intenet,network is full, recieving msg from other jio no. but not able to connect internet or call.thanx in advance

  9. rohit says:

    i use i ball slide 4g2!also got a tele verification of my jeo sim and go through their instructions given!!ive tried all the above instructions but still not working?data can’t be on??how to fix this??

  10. Ks says:

    Signals are available & I activate unlimited plan also but am not able to use jio Internet, is any solution….. Aveleble?

  11. Saloni says:

    The Internet is working but it shows jio 4gvoice is offline..I am using s7 edge…all verification is done but in jio4gvoice sim shows offline

  12. Sumit says:

    In my coolpad dazen 1 jio data not eneble

  13. Yogesh Sharma says:

    Hi Nikhil, I have nexus 5. Have done all the settings properly but jio4gvoice app is not connecting and asking to sign in to jio network. Jio network says I am on welcome offer so can’t recharge the number. Don’t know what’s the issue here, can u pls help.
    Have MNP airtel to jio.

    • Nikhil A says:

      You may have exhausted 4GB/Day of your daily usage. You need to wait for 24 hours to complete for the data to run back in welcome offer

  14. Subrata says:

    Sim 1 not working.

  15. pandi says:

    i have coolpad dazen 1 bt network is showing & data symbol not showing can u give me solution

  16. Lakshman says:

    I purchase my. Jio sim yesterday by e-kyc mode they says me the sim was activated in within 3 hours but after that time my mobile network shows only jio 4g 4g but not connect net and call to 1977 plzzz any suggestion to me my phone is redmi 2 s prime the sim was inserted in slot 1

  17. Saurabh Dubey says:

    for coolpad dazen 1 just flash with MIUI 7 ROM jio sim will work exept calling

  18. Jigar patel says:

    I can’t use internet in Mi note 3 with Jio..why??what settings require??

  19. Anjali says:

    Jio sim is not working in my yuphoria YU5010… Pls nikhil help me out to start it

  20. subash says:

    After rebooting my phone meizu m2model Jio sim net was not working and also in this device we should have Jio voice to make calls and for that purpose we should have internet and the OTP is not generating please helpp

  21. manu says:

    I’ve been using jio sim since 1 month, it was working fine. Suddenly yesterday it stopped working. my device is HTC desire 728 dual sim. I have tried all the options.

  22. Murugesh says:

    My jio is not working now ,no service is shown ,what I do to solve this problem

  23. A says:

    Any help on recent issue(No Sim Card) Nikhil

  24. Sahil says:

    I update miui7 in coolpad dazen 1.
    How can I use jio sim without any barrier.

  25. Anutani says:

    HeyBro, I have moto G3.. Earlier my Jio 4G work on my phone but after I came to different location my Jio 4G showing no service/ emergency call in my phone but working on other device.. plz help me bro

  26. Surbhi says:

    I have change my phone but Jio is not working in my new phone , why? And what to do???

  27. Biswarup says:

    Sir,my jio sim is not showing signal at all but its activated…plzzzz help me for this problem

  28. alok says:

    sir plz help me….
    mere pass Coolpad Dazen 1 hai
    jio nhi chal raha
    plz reply

  29. Barun says:

    I had a big problems with jio sim after flashing lineage on my galaxy J700F…. Your blog just made me relax… Thanks bro

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