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107 Responses

  1. Amitabh Nigam says:

    My jiofy was dormant for a few days. Today I charged it but now after pressing power button , all four lights are blinking in different colours but the wifi signal is not received, as was indicated by power blinking in green earlier. What should I do?

  2. pyush says:

    my jiofi connect my cameras and charging 24hrs but automatically 2and3 hours after switch off why.

  3. Rajsekhar says:

    I’m unable to pair my mobile with Jiofi
    It gets connected for a second in jiofi and gets disconnected showing authentication error

  4. Akhil raj says:

    dude my problem was this……………………..
    my jiofi is connecting on my pc and one of my android device.
    and i can use internet through those
    but in one of my android os the hotspot is not displaying too……………
    guys plz help immidiately

  5. mohammed says:

    I bought jiofi just 1 week before, at the initial stage it was working properly with good speed and connectivity, but from day before yesterday the net speed is very low as well as connectivity range become to much low….

    Kindly provide good quality product to the customer, don’t lose company reputation by providing local products like jiofi moderm for 999 or 899 rupess.

    It will lose the customer because of small reasons, which will hurt the customers on their working and entertainment.

  6. Jagdeesh Naik says:

    I have JioFi 3 router and my mobile phone is Mi Max 2 (4G VoLTE). While calling through Jio4GVoice app, sometimes I get a message Unable to place call. Please connect to the JioFi SIM with which Jio4GVoice is configured. Would you like to call through phone instead? But the Internet is working fine i.e. whatsApp and other apps.

  7. Jiwan says:

    Sir, I am facing a problem with my Jiofi2 router that I am not able to connect with my mobile and other devices because it is showing tower in red color. Then when I opened my setting I saw that LTE Status Detached. What should I do to make it Attached.

  8. Ashwani says:

    Sir my jiofi is blinking red ….ND site is showing connection status detached .

  9. skanda says:

    i have an issue that my jio fi gets on but its not creating wifi and also i restarted it no improvement ony signal no wifi

  10. nakul upadhyay says:

    sir, my jiofi 3 is not turning on . when i do it charge it shows charging and get fully charged but when i turn it on it shows three times red light and just off. please help me

  11. Rahul says:

    hello sir , my jiofi2 is blinking and turning off automatically , what i do plz help me

  12. Shivakumar says:

    I have JioFi 3 device & it was working before well. but from starting of this Month June internet keeps disconnecting… i have to login to my office via VPN.. most of the time VPN fluctuates.. i went to JioFi store they have done software update but also issue persists… please suggest.

  13. hippie says:

    My jiofi shows red signal icon even if i inset the sim…the sim works very well on my phone but not on i need to reset as well??

  14. rajesh says:

    jiofi only showing blue light and slow speed

  15. Chethan says:

    I diseble the jio WiFi
    But now I am not able to connet to this It shows the red signel
    What can I do for this

  16. diya says:

    sir,my jeo wifi doesnot show any light and acts as dead .how can i repair thar

  17. Abhishek says:

    When i’m press the power button ,my jiofi all lights like wifi network connection and also glowing and got down and this happening again and again .

    Pls give me solution.

  18. harsh says:

    i am not able to connect jiofi with my pc or laptop using usb cable

  19. raju says:

    when on green signal it is showing no internet is working only on blue signal

  20. Nikita says:

    Hi Sir,
    I got a new Jio pocket wifi device but I cannot see the wifi signal on my laptop or phone.

  21. manjit singh says:

    my jiofy 6 is not network working

  22. Maqsood says:

    I have a Jio fi device in which the network is intermittently going off for long hours, but the network is fine in my area, how to fix this, plz help

  23. Jojo says:

    My Jio fi5 is hooked to 24 hours power supply and connected to cameras via wifi. The thing works well for remote monitoring. However, after a few days of continuously on it hangs and needs to be re started. That defeats the purpose of remote monitoring at distant remote location.

    I disabled its sleep mode using by logging into the router settings but still it hangs although less frequently (every 4-5 days). Is there any other fix someone has tried so that the router stays put and on longer?


    • basheer says:

      jojo, where u able to resolve this issue, how did u do it,please inform
      i also have the same issue

  24. raghuram says:

    I’m unable to connect to my jiofi device only at one particular location. I don’t know why. If i move from this area, i’m able to access my device.

  25. Kim says:

    Jiofi device showing red signal…. i tried doin the hard reset but still the problem persists…. ne help…?

  26. dillip kumar dutta says:

    after going through the process of resetting still the network bars are blinking . what is the reason behind it?

  27. dileep says:

    I Recently i bought LENOVO 530s Laptop and JioFi 6 for internet. when ic connected my Laptop to JioFi for Internet, it used to stop for every 5 minutes. PLEASE HELP ME TO RESOLVE THIS ISSUE.

  28. Amarveer says:

    Is there any chance of device going offline. What does it mean ??

  29. imran says:

    Please help me
    My jio fi is not connect in my phone/leptop. I tried resetting my device but not working and couldn’t connect myself.

  30. Riyas says:

    jiofi m2s storage account enabled option not found

  31. Prakash says:

    jiofi connect my camera and using the device without battery but automatically off when i connect more than one device

  32. Ramadas T K says:

    My jio fi is not coming ON even after reset for 30 secs.

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