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57 Responses

  1. Arif kha says:

    Thankyou so much.

  2. Steven Joseph says:


    A while ago I changed my battery in my my RN4 and we’ll I assume I got a defective battery because the Temperature doesn’t cross 25 degrees.
    A few days later my fingerprint stopped detecting, I deleted and tried to add back new fp but no luck, kept failing.
    I went ahead and bought a new sensor,just installed and same issue.
    Also tried dev rom and stable and epic rom same issue. I did a hardware test and it says pass.
    Self test :Pass
    Checkboard test(number of dead pixels – 0

  3. bread says:

    Workaround II worked for me, thanks!

  4. Avishek tiwari says:

    I can follow alll the above mentioned method but there is no fingerprint option in screen lock.

  5. yamini says:

    Hi all, i also thought its a bug, but u simply need to keep on pressing finger on the sensor until ur entire finger print is recorded and u get the message it will take multiple shots before taking complete finger record and then ur data will be saved but u need to do it until the entire finger print is blued on screen

  6. Prashantkumar says:

    Yar i can access my main lockscreen by finger nd bt pin or password…
    But in the setting app lock form last 3 days i cant access in my applock by what is the sollution.
    I have note5pro 4gb64gb edition…plz help me out …

    • Malik Hammad Ahsan says:

      hii..i am facing the same problem with my redmi note 5 pro….fingerprint scanner option is disappeared automatically in device.NOW FINGERPTINT is not responding kindly if you find solution kindly mail me also.

  7. amar says:

    thank you for sharing this solution on the finger print error issue that we are facing on the xiaomi devices. Good post.

  8. Sha says:

    I tried this also but still not done the problem is my4x engineering mode not available finger print testing option

    • Nikhil says:

      Customer Service is the last resort.

  9. AMAL AP says:

    Thanks bro its works ???

  10. Ivan says:

    Solution II worked great !! Thansk !!
    ps. there is no guest option in my MI 5.

  11. jack saint says:

    When i try to add my fingerprint, I deleted original because of slow response It says “Finger sensor is dirty, clean and try again” Tried many times but still get same reply. I can take photo with sensor button. Any suggestions appreciated. Redmi 3S.

    • Nikhil says:

      Call customer case support

  12. Tanz says:

    Thanks a TON . I was stuggling unable to add fingerprint. Your Solution 2 & 4 worked for me. Now I could add the fingerprint

  13. george says:

    my finger print doesn’t give any sign of sensor is it problem in the phone or the system. i couldn’t add any fringe print password.

  14. Maurice Fortin says:

    I WISH could totally turn this off 100% so that finger does NOT wake up screen at all, it is SO ANNOYING, I had seen plenty of people make this recommendation and Xiaomi never “responded” saying would add this “simple” feature…it should be a simple “toggle” to activate the feature or toggle to have it OFF for people who “do not” want it (so annoying as I have had phone “wake up” with nothing touching the sensor, and yet touch sensor again does not put back to sleep go figure).

    all the suggestions for disable it have no effect, just “take back of phone apart, take out the wire for the sensor, problem solved” or “put a layer or 2 of tape over the sensor”
    blekk and double blekk.

    figure it would be “easy enough” to add ability to “toggle off completely” as if you root the phone you can completely remove the code allowing the sensor to work, but if you “screw up” you just bricked your phone. a few lines of code would allow a “toggle”


  15. rafiq says:


    Thanks dude, fingerprint resurrected; I followed your last trick. Thanks again….:)

  16. rafi says:

    Thanks dude,

    I used the last trick; fingerprint scanner resurrected; Thanks again…nice forum

  17. G Suresh says:

    hi this is suresh and iam using redme note 5 and yesterday my phone fell down from my hand and from that moment , finger print option is missing in my mobile and iam unable to detect it. can you please share any solution for it.

  18. Deepak giri says:


  19. Alexandre Nobrega says:

    My name is Alexandre and I’m from Brazil. Yesterday, creating a second space in the Xiaomi Redmi 5 Plus, I inadvertently disabled my fingerprint and could not enable it at all! I just asked for my PIN and said that it was not possible to register my fingerprint. I was already desperate when I found your site. Boy, God bless you! I had tried to clear the cache first (which I read on another site), but it did not work. With your solution number 2 worked! I have no words to thank you. Such a simple thing. Thank you so much again.

  20. sushil agrawal says:

    I have Red Mi Note 4 ,
    I have set App lock by using my finger print scan on system settings & also on some applications.
    But now when I try to open settings, it says can not read finger print & asking for pincode of pattern lock, while I have never set any pattern to lock my mobile.
    I can unlock my mobile by fingerprint but applications can not be unlocked.
    Can anyone please help me on this topic.

    Thanks in advance

    • Nikhil says:

      Change Fingerprint to Slide

  21. Rocco Siffredi says:

    Dear friend,

    My Mi Max 3 finger print sensor is working as hw but not unlocking
    Weird but I couldn’t find a way

  22. moehtet says:

    miphone5x fingerprint not working

  23. kds says:

    not working with my MIX2S

  24. Abdul says:

    Hello Friends,

    I am using mi3s prime. As i had replaced the fingerprint sensor due to some issues. Now I am not able to remove the existing fingerprint data and not able to add new fingerpint already 5 fingerprint has been added. Could you please suggest for the better solution. Thank you.

  25. Swasthik says:

    Dint work in mi y2

  26. siripuram pruthvi says:

    I was just messing with twrp then when I finally restored my backup rom, it doesn’t sense my fingerprint. I am so grateful that my device was rooted .. I just followed solution worked great now its back to the normal..tnx dude

  27. Bongenlepla says:

    My mi 7 fingerprints are sensing but it’s not unlocking I have to put password to unlock my phone

  28. Rajan Kushwaha says:

    fingerprint not showing redmi y1

  29. Malcolm Joseph says:

    hii..i am facing the same problem with my redmi S2 ….fingerprint scanner option is disappeared automatically in device.NOW FINGERPTINT is not responding kindly if you find solution kindly mail me also.

    • Nikhil Azza says:

      Have you installed a custom ROM, if Yes? Contact Support.

  30. Aniket Chaurasiya says:

    Mi 5a Fingerprint Upade

  31. Chandan says:

    I am using red light y2. 3days ago my fingerprint sensor did not work then I rebooted the phone so it work half day and after some time its disappear then I have done factory reset still my sensor does not work. Give me solution.

    • Nikhil Azza says:

      You need to contact support

  32. Chandan says:

    I am using redmi y2. 3days ago my fingerprint sensor did not work then I rebooted the phone so it work half day and after some time its disappear then I have done factory reset still my sensor does not work. Give me solution.

  33. RAroHD says:

    Thank you nikhil worked every time like a charm

  34. Muaz says:

    Mi5 finger print not working

  35. Satinder Singh says:

    Sometimes done doesn’t detect finger prints then place put finger again and again it will detect. Like my mu 5 fone

    • Nikhil Azza says:

      Choose any other finger.

  36. Dineshdamor says:

    fingherprint option missing

  37. Dolly Jain says:

    I have mi a3 and i have deleted my finger print option not remove and when now i am again try to add my same fingerprint it is not working and if i add other finger print those are also not working and showing couldn’t unlock try again or finger print sensor is dirty but i cleaned many times still showing same error and i have also reset my phone but finger print also not working… can you help me about this?

  38. Jo Sundaram says:

    Redmi 5 fingerprint sensor not working last 6 month please help insection

  39. Venkateswarlu says:

    I am using redmi y2 mobile.
    Unfortunately deleted my finger print option.
    How to get it.

  40. We says:

    Redmi 7 I’ve removed screen lock but not able to remove app lock, after trying to open any app still display read as enter app lock password couldn’t read fingerprint

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