Fix TextNow “An Error has Occurred” Problem

Facing Network Error on TextNow App for Android? Here are a Couple of Solutions to Fix An Error Has Occurred Issue on the TextNow App.

This free calling and text communication app behold a plethora of useful features and it’s no hidden secret why users are flocking over to this app. However, not everyone is able to make full use of this service. There have been a few instances where a user is trying to create a new account or log in to their existing account but is unable to do so.

Rather, they are being greeted with the An Error has occurred message at the bottom of their screen. Unfortunately, this doesn’t speak much in terms of the plausible reason for this issue and more importantly how to rectify it. Well, this is where this guide shall help you out. Given here are the detailed instruction steps that shall help you to fix this TextNow error. Follow along.

The Reason for TextNow “An Error has Occurred”?

A user is shown this error message when the app isn’t able to establish a successful connection with its server. This in turn could be due to the network-related issue from your end or some bandwidth restrictions put on by your smartphone.

How to Fix the TextNow “An Error has occurred” Problem?

Keeping the aforementioned reasons in mind, here are some workarounds that shall help you fix this issue:

Fix 1: Check your Internet 

First and foremost, make sure that the internet connection is up and running normally without any disruption. You may also consider switching over to a data pack from WiFi or vice versa or use any other device’s internet via Hotspot. Try out these tweaks and see if it gives out any favorable results or not.

Fix 2: Disable Network Restrictions

Next up, also verify that your device hasn’t put any network-related restrictions on the TextNow app. In other words, you will have to verify that the app is able to access the data even while running in the background. Likewise, make sure that there is no Data Saver put into use. Here’s to control both these settings:

  1. Head over to Settings on your device.
  2. Then go to Apps and Notifications > App Info.
  3. Scroll to the TextNow app and go to its Mobile Data and WiFi section.
  4. Now enable the Background Data toggle.
    Turn ON backgroud Data
  5. When that is done, go back to the Settings page.
  6. Then go to WiFi & Network > SIM and Network.
  7. Select Data Saver and disable the Use Data Saver toggle.
  8. Now try logging or signing in to the app and your issue should have been fixed

So with this, we conclude the guide on how to fix the TextNow “An Error has occurred” Problem. If you have any queries do let us know in the comments section below.

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Sadique Hassan
Did his MBA from Delhi, but then something about the Android ecosystem intrigued him so much that he made Tech Blogging his permanent job. And now there's no looking back. Contact Me on Linkedin

31 Responses

  1. Evans says:

    I was unable to sign in my textnow number. An error occurs every time

  2. Oscar says:

    how can i fix this on pc?

  3. Brian Swope says:

    My device restriction is lifted and the picture messages still says error and won’t show them.

    • Cletus Inedu says:

      My TextNow is showing me network problem every time

  4. Toheeb says:

    My text now app is not working on my iPhone I don’t know why

    • Shawn Deneault says:

      I keep getting my Text now asking me to “Lock in my number” (All ready paid that in April cuz it’s good for a year and I also have it in my receipt for the Play store) but I go to click on the link to pay for it again anyways and it’s giving me an ERROR: You’re already subscribe to lock your number…

      What?! I set up the phone number for a verification I’m trying to reset a password on and I had to pay that money to use that number as such but this keeps happening what do I do? I can’t log in to that app whatsoever because I don’t have the password and then this keeps giving me this error which makes absolutely no sense…

  5. Lateef Abiodun says:

    I was trying to log in but is saying an error occured

  6. Queen abosede says:

    I’ve done all you said but it’s still telling me an error has occurred, many people has been telling me that TextNow is not good anymore, but I keep using it, now I have nothing to tell my sister anymore, and I know you will fix it, please try to fix it 🙏

  7. John says:

    Help me to fixed my textnow

  8. Helen Maureen says:

    I was enable to sign up on textnow

  9. Tiffany says:

    I tried getting a new number with a new account but it’s just saying I should try again later

  10. Monica Gutierrez says:

    I keep trying to log in but it keeps saying this account is already in use. I’m trying to log in not sign up. Please fix

  11. Johnny says:

    trying to get number after signed up but i keep getting error after adding my area code. i am not getting the list of numbers for me to choose the one i wanna use. what can i do to this

  12. James says:

    Using both incognito mode and main browser, when I try to get a new number, even though I already had one that I let expire, I keep getting “Error” messages each time when I try to sign up for a new number, no specifics on it. Can’t log in even with my google account in incog as it just keeps saying error as well. I’m connected to the internet and have turned my computer on and off.

  13. Isaiah says:

    I have tried several times login in same issue an error occurred

  14. Reese says:

    It says unable to perform your request.

  15. Mark says:

    It looks like this no longer works on my Tracfone in 2022. I had some issues switching accounts and now neither works. One is actually paid just to retain the number but still.

    • Mark says:

      Ok I figured out an easy fix, I had to turn off wifi, reboot and use the mobile data connection with DNS blocker off, and the above settings were already set.

      • Rose says:

        THANK YOU! This was the way to fix the problem.

  16. Alixi says:

    I was trying to log in but is saying an error occured

  17. QShielasmith says:

    Fix the textnow

  18. adeel ahmed says:

    my textnow account shown an error occured why

  19. Mary says:

    I keep getting error when trying to delete conversation. All my friends are having the same issue with text now. We seem to think it’s a glitch in the system please check into this and get it fixed

  20. Tina says:

    it won’t let me delete a phone number off my calling list it lets me delete other numbers but not this one.

    • Amy says:

      That’s the same problem I’m having.

  21. Amy says:

    I cant delete my call history or conversations. It keeps saying an error has occurred and to try again later.

  22. Bejjarapu Maruthi says:

    i am still unable to login to account…showing again an error encountered

  23. Art says:

    Please fix this problem. I have tried everything, but nothing is working.

  24. Jay says:

    I hope someone is still monitoring the blogs… I have a OnePlus 8T… I tried all of the above… nothing. any other fixes for this?

  25. I Need a Phone NOW says:

    Did all the steps and this pos app still doesn’t sign up.
    Is there a decent free alternative to textnow the app that no one can sign up with.

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