Fix- ‘Playback Failed (Check Log Information)’ Error on Kodi Add-ons

Fix Kodi Add-ons error of Playback Failed or Failed with Error Code for your Computer PC and Android Smartphone asking for check the log for information.

Kodi is the best place for watching TV shows, movies, sports programming, music, live TV, images and much more. But many a time you may face issues with the Kodi app for computer PC and Android. The most common issues with Kodi Add-Ons is ‘Playback Failed’, ‘Failed with Error Code’, ‘One or more items Failed to Play’ or ‘Check log for More Information’.

Today I have come up with some of the best solutions to fix this error code and playback issue on Kodi Add-ons.

Solution 1. Clear Maintenance Cache

If Cache data gets filled up then Kodi can show error codes in streaming and playback. You need to clear cache for smooth streaming.

Install Raw Maintenance Add-on

  1. Open Kodi and go to Settings.
  2. Under Settings click on the File manager.
  3. Open Add Source.
  4. Now click on None and Add the URL –

    Add Repository

    Add Repository

  5. Click Done and give the file any name.
  6. Now click on Home button on Kodi.
  7. Again under settings click on setting.
  8. Now Click on Add-ons.
  9. Click on Install from Zip file and locate the zip file.
  10. Now click on maintenance folder and install the zip
  11. Now again under Add-ons click on Install from Repository.
  12. Click & install the RAW Maintenace Kodi Add-on and you are done.

Clear Kodi Cache

  1. Once you have successfully installed the Raw Add-on.
  2. Go to home page of Kodi.
  3. Click on Program and open the Raw Maintenance.
  4. Under Raw Maintenance clear the Cache Purge Packages.

Solution 2. Clear Database Garbage.

Many a times database obsolete files may cause the issues. So it’s better to delete the database file on your PC or Android device to fix the problem.

  1. Go to settings of Kodi.
  2. And click on the File manager.
  3. Now click on Profile directory (Present by default).
  4. Here click on DATABASE.
  5. Under DATABASE look for an option named Addons.db (May contain numbers)
  6. For Android: Long on the Addons.db and simply delete the DB.
  7. For PC: Search for %Appdata in windows and open the Kodi> User Data> DataBase and look for Addons.db file and Delete it.

Solution 3. Force Update the Add-on

  1. Go to  the Settings
  2. Open the File Manager.
  3. Locate the issue causing Add-on
  4. Open the Add-ons and update the file (Update even if it is up-to-date)
  5. The problem will be solved.

Solution 4. Use any VPN services

Many videos may not stream due country restriction. So, it is better to use any VPN service.

  • For Android, you can use Opera VPN.
  • For PC there are many good VPN services (Have a Google search).

Final Notes: To open more options on your Android device you need to long press the file but only a click is required for when you use on laptop PC. I hope the post was helpful, comment below for any of your suggestions, queries.

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Nikhil is a general internet nut and tech enthusiast who's never filled with enough. You'll usually find him on his Oneplus X watching movies, listening music or reading up on technology and crazy stuff. If for some strange reason, he's not on his phone, you'll find him studying or typing furiously on keyboard to write something.

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