The reason why chose Instagram is because soon or later I’m going to start travelling with my Nikon D5300 camera. And Instagram is better social space that will help to connect and grow the photographers easily. Hence, I thought of taking Instagram with the same username that inclined with my domain name.
I registered for the Instagram account with username ‘restorebin’. But not within few minutes my account got suspended. I checked for recovery option, found a link to raise the request for re-activation. A few minutes later I received an email:
Thanks for contacting us. Before we can help, we need you to confirm that you own this account. Otherwise, we can’t be sure that we’re helping the right person.
Please reply to this email and attach a photo of yourself holding a hand-written copy of the code below.
XXXXXXXX (removed confidential verification code)
The photo you send us must:
– Include the above code hand-written on a clean sheet of paper, followed by your full name and username
– Clearly show both the code and your face
– Be saved and attached to your reply as a JPEG file
Please note that even if your account doesn’t include any pictures of you or you use this account to represent someone or something else, we still need a photo that meets all three of the above requirements.
We won’t be able to help until we receive a photo that meets these requirements.
I was wondering why this had happened and desperately wanted to get the username, then I replied them whatever they’ve requested as an attachment. Here is my email response:
Hi Instagram Team,
I have recently created this Instagram account, I will be using this account for my photography and travel pictures only. I wanted the username to be inclined with my blog domain name – www.restorebin.com. I have registered the domain name with GoDaddy on Jan 26, 2016.
Name: Restore Bin
Please find the attachment as requested and also the domain name registration from GoDaddy.
I declare that I will not be using this account for sales or business or any purpose that will cause infringement Instagram Policies.
After sending this email I waited for their reply, I haven’t heard anything from them for next two days. I thought I won’t be getting the username anyway. After two days I sent a follow-up email:
Any update on this? Please let me know if you need any more information.
Then later 4 days after a follow-up email, I received a mail from the Instagram Support team.
Your account has been reactivated, and you should be able to access it now. We’re sorry for the inconvenience. If you have any further questions, please visit the Help Center:
And now I own the Instagram account with username – restorebin.
If you are facing the same problem with account deactivation or disabled then you may feel free to copy my response and send an email to Instagram Support team.
There might be the number of reason why Instagram has deactivated your account, but be careful while posting and follow the community guidelines. It is also expected to wait for a week or more for getting the support from the Instagram team.
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