How to Fix Snapchat Connection Error on iOS?

Facing Snapchat Connection Error on iOS Mobile. Here is the Simple Guide to Fix Could Not Connect Snapchat Error on iPhone.

In this guide, let us check how to Fix the could not connect error on Snapchat for iOS. Before knowing the troubleshooting tips, let us discuss the common reasons why the users come across the could not connect error on Snapchat. This issue happens mostly due to the corrupt app cache that is filled with junk data over time. Also, if there is some bug in the currently installed version of Snapchat, then you may come across the could not connect error on Snapchat.

Not having permission to use mobile data to run Snapchat when WiFi is unavailable can lead to could not connect error. Often to make their presence among the other Snapchat connections, some users integrate third-party apps and plugins into their accounts. This may render the main Snapchat app unusable.

Top Ways to Fix Snapchat Could Not Connect Error on iOS

Now let us get through the various fixes to resolve this problem of Snapchat connection error on iPhone mobile.

1. Update Snapchat to its Latest Version

Begin the troubleshooting by fixing the possible bug issue on Snapchat. For that, you have to update Snapchat to its latest build.

  1. Open the App Store.
  2. Check the list of apps, and if Snapchat is listed there, waiting to install an update
  3. Tap on the Update button beside Snapchat.
    update Snapchat app

After updating the app, access it once more. Now, you should not be coming across the could not connect error on Snapchat.

2. Check if Snapchat Servers are Down 

Often Snapchat could not connect error may happen due to servers of the app being officially taken down temporarily for any maintenance or fixing. To know about that, you can visit Snapchat’s social media handles or visit the DownDetector website. On this site, you will find details regarding the ongoing technical issues with Snapchat.

Snapchat downdetector

3. Clear the Cache of Snapchat iOS 

The app cache holds the temporary data, and sometimes when it overloads, then the concerned app starts misbehaving. To save yourself the trouble, you need to clear the cache of the Snapchat app.

  1. Launch the Snapchat app and tap on the avatar at the top left corner.
  2. Tap on the cog wheel icon to go to settings.
    snapchat settings
  3. Then navigate to Clear Cache and tap on it.
  4. Confirm the action by tapping on Clear.
    Snapchat clear cache

Restart the Snapchat app after clearing the cache.

4. Disable the VPN app on iPhone

You may see the Snapchat could not connect error if you are using a VPN app on your iPhone. The VPN server may be overloaded or down to some technical issues. As your iPhone network is dependent upon the VPN network, you will eventually face the connectivity issue, and the could not connect error.

To turn off the VPN,

  1. Go to the Settings app on your iPhone.
  2. Tap on the switch beside VPN to disable it.
    disable VPN iOS

5. Force Close and Relaunch Snapchat

One of the effective solutions to fix the Snapchat could not connect error is to force close the app and restart it.

  1. Invoke the recent app cards by double tapping the home button of the iPhone or swiping up from the bottom and stopping in the middle.
  2. Navigate to the Snapchat app card.
  3. Hold and swipe up the app card to close it.
    close Snapchat from app switcher
  4. Tap on the Snapchat app icon to launch it again.

6. Enable Mobile Data for Snapchat

You may come across the Snapchat could not connect error due to poor WiFi connection. So, to ensure a seamless connection, allow Snapchat to use the mobile data.

  1. Launch the Settings app of the iPhone.
  2. Navigate to Snapchat and tap on it.
    open snapchat
  3. Tap on the switch beside Mobile Data to enable metered data for using Snapchat.
    enable-mobile data for snapchat

7. Avoid Using Third-party Plugins with the Snapchat app

Snapchat doesn’t allow using any unofficial app or plugin that integrates with the existing Snapchat account of any user. If you have added and are using such plugins to farm Snaps or create a presence in the social network, then you have to refrain from that.

Uninstall such unauthorized plugins from Snapchat and dissociate your account from such plugins. It is due to these external apps Snapchat is not working, and you are seeing the could not connect error.


If you are an avid Snapchat user, then surely it is undesirable to come across the could not connect error on Snapchat. Follow the troubleshooting tips provided in this guide to fix the problem. Enjoy sending snaps with your friends.

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Swayam Prakash
Swayam is a professional content creator with 6-years of experience in conceptualizing, creating, and managing tech-based content for notable online publishing firms. At DigitBin, he creates quality-rich and simple content related to Windows OS, Android, iOS, social media, cloud computing, and other general consumer technology. Contact Me on Linkedin

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