How to Fix Call Recorder Not Working on Android?

Is Phone Call Recorder Not Recording on Android Mobile. Here is the Simple Guide to Fix Call Recorder Not Working on Android.

Is the call recorder on your Android device not working? Then in this guide, I will present you with a few troubleshooting tips to fix the issue. Also, before that, I have discussed some common reasons that cause the call recorder function on the Android to not work as intended.

Call recording is a very useful feature on smartphones. On Android devices, this feature is baked within the OS from the scratch. Although, there are several third-party recording apps available most users prefer using the native call recorder app on Android. Often recorded calls can be used as proof for police cases. Besides, recording a call helps in remembering instructions from the caller if it is a work or business-based call.

Reasons why Call Recorder is Not Recording on Android

If the phone app has some bugs then that may cause the inbuilt recorder app on Android to not work properly. This normally happens when you have installed a beta version of Android OS. It is important to mention that your device must be running Android 9.0 Pie or higher to support the call recording feature.

Also, if the call recorder app doesn’t have the necessary permission then its features will not work. If recording calls is not allowed as per a country’s law, then the recording function will not work. Another reason for the Android call recording app not working can be due to temporary files cluttering up the cache of the Phone app.

Best Ways to Fix Call Recorder Not Working on Android

Let us begin the troubleshooting and check these best fixes for Phone Call Recorder Not Working on Android.

1. Check the Android Version on your Android Device

You must check in your device settings that your Android phone is running on Android 9 or any higher Android OS.

  1. Open the Settings app.
  2. Navigate to System and tap on it.
  3. Then tap on About. [In some devices you can independently tap on About and get to the OS version]
  4. Check the Android OS version.
    check Android OS version

If your Android device is running Android 8 or lower operating systems of Android, then call recording will not be supported on that.

2. Update the Phone App

Google often pushes periodic updates for the native phone app of Android. You need to check that in the Play Store and install it.

  1. Open the Play Store > tap on the avatar at the top-right corner.
  2. A menu will open from which select manage Apps and device.
  3. Then tap on Updates Available.
    update apps on Play Store
  4. Scroll through the apps waiting to be updated and check if the Phone app is listed in that.
  5. Press the Update button if an update for the Phone app is available.

3. Clear Cache of the Phone App

Refresh the cache of the Phone app to clear out any junk temporary files stored within it. Here are the steps to do it.

  1. Long press on the Phone app icon.
  2. From the shortcut menu, select App Info.
  3. Then tap on Storage & Cache.
  4. Tap on Clear Cache.
    clear cache of Phone app
  5. Close and relaunch the phone app.

4. Restart the Android Device

It may be a random glitch that is occurring for some unknown reason. I mean the voice recorder app was working fine and suddenly it starts to glitch. In such a situation, the best way is to restart the device.

  1. Press the power button on the Android phone.
  2. Select the option Restart.
    restart Android device
  3. After restarting, access the phone app, record a call and check if it is working.

5. Update All Pending App Updates on the Play Store

It may be some other buggy apps installed on the Android device, which may be interfering with the inbuilt call recorder app on Android. So, make sure to install all the pending app updates from the Play Store.

  1. Open the Play Store > Tap on the connected Gmail account’s avatar at the top-right corner.
  2. A menu will open from which select manage Apps and device.
  3. Tap on Update All.
  4. Once the update is finished, try to record any phone call. It should work now.

6. Enable Call Recording in the Android Accessibility Settings

Is your device running on Android 11? Then, you need to enable call recording from the Accessibility setting.

  1. Open the Settings app.
  2. Navigate to Accessibility Settings.
  3. Enable Call Recording by tapping on the switch beside it.

7. Go for Third-Party Recording Apps

If other troubleshooting methods are not working, then do not use the native call recording app of Android. instead, you can grab any third-party call recording app from the Play Store. Make sure that you download them from Google Play Store only and not randomly from any website.

Keep in mind that most third-party call recording apps have limited features in the free version. Also, there is a limitation of minutes for which recording is allowed. After those limited minutes of recording, you have to purchase more recording time from within the app.


If recording a phone call is not allowed in your country, then it is illegal to try any alternative methods to do that. On the other hand, if the law of your land allows you to record calls but the call recorder is not working on an Android device, follow this troubleshooting guide and start recording calls smoothly.

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Swayam Prakash
Swayam is a professional content creator with 6-years of experience in conceptualizing, creating, and managing tech-based content for notable online publishing firms. At DigitBin, he creates quality-rich and simple content related to Windows OS, Android, iOS, social media, cloud computing, and other general consumer technology. Contact Me on Linkedin

5 Responses

  1. Sneha Sinha says:

    not getting recording option in my one plus 7 t

  2. Ajijul hasan rudro says:

    How to set auto call record of Android version 12

  3. Chetna says:

    I have android version 13 and i did this 6,7 steps to do call records but it didn’t worked so now what to do ……any how i need to do call record

  4. Swetha says:

    which automatic call recorder app is best for android 12 vivo phone… and automatic call recorder app automatically stops why … in accessibility that call recording option gets off automatically always why pls answer these ..

  5. Ritu says:

    Redmii call recorder app not recording calls

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