PAN Card Not Received, What Should I Do Now?

Here are few solutions which you can try to speed up your application if you have not yet received your PAN card even after the long wait.

It’s been a good time that you sent your PAN application? Didn’t receive your PAN Card yet even after the long wait? Read the complete post to learn how you can trigger the NSDL to take note of your PAN request.

Permanent Account Number (PAN) is a code that acts as an identification for Indian nationals, especially those who pay Income Tax. It is also mandatory in case of many bank deposits. The application can be sent online or in offline mode.

Points to Remember

  • It may take anywhere around 15 days to 50 days for PAN Card to be dispatched.
  • Make sure your application is received by the NSDL
  • Check the application status.

1. Check the Application Status

It is very important to check the application status regularly, the documents you submitted will be rejected by NSDL if not valid and same will be displayed on status report.

To check Status just go

Enter your account credentials namely, Acknowledgement number or Name and DOB to know your application status.


Your PAN Application Status

Even if the status says not yet received (after few days of sending the post), then check with the courier service for the cause of failure which mostly could be wrong address or issues in dispatching your courier.

2. Send Mail to NSDL

If the application status reads application under process with NSDL for a good period of time then I suggest you mail the NSDL and request them to take your application under consideration.

Add your Acknowledgement number, name and DOB in the mail along with a formal request.

NSDL Contact Mail – [email protected]

3. Lodge a Complaint with TIN/NSDL

Simultaneously you can lodge a complaint with NSDL about the delay in PAN Card process.

Just go to

Fill all the details correctly and sent the complaint along with acknowledgement number, name and DOB.

4. Call Customer Support

The last resort is to call the NSDL support and ask them about the delay. Keep documents related the PAN ready.

Customer No.

020 – 2721 8080


1800-11-3738 (MTNL/BSNL)


Note & Conclusion: I hope the post was helpful, do comment below for any of your queries.

The above solutions could speed up your PAN card approval process pretty quickly.

If you've any thoughts on PAN Card Not Received, What Should I Do Now?, then feel free to drop in below comment box. Also, please subscribe to our DigitBin YouTube channel for videos tutorials. Cheers!

Nikhil Azza
Nikhil is a Tech Blogger who sometimes loves to write real-life lore. He has been writing content for the past 8 years, with over 1K+ articles written on Android, Mac, iOS, Social Media, Cloud Storage, Software, and General Tech. Know More

23 Responses

  1. Pappu Kumar says:

    Dear Tin -Info Team & Mr Chiraj Sir,

    i Have Already SMS 020-2721 8080 in This no, But Pending issue is now closed & My PAN card has not been received yet, Till Time Updated as per Given Detail Below ,

     Name PAN No. Acknowledgment number
    PAPPU KUMAR DUCPP6935A   050919702006876.

    Pls go through the trail mails & resolve the issue, I Request Please check & Confirm I request you to kindly arrange to processing same & confirm accordingly.

    Please revert & Call in case of any query. My Contect No -9015730005, 8285681955,

    Name PAN No. Acknowledgment number
    PAPPU KUMAR DUCPP6935A 050919702006876.

  2. kamlesh chouksey says:

    Mera pan card abhi tak nahi aya 5 month ho gaye lekin ban gaya hcheck kiya tha mene

  3. ROSHU DAMRAL says:

    SIR/MADAM I have not received my Pan card yet. Its 1 year I have pan card number but not having pan card. It is misplaced by post office in charge….so what should i do know

  4. Mohd Majid says:

    Really helpful blog

  5. prabakaran.a arthanari prabakar says:

    Not receive my pan card please resend Sir



  7. Nayan Nzy says:

    Not receive my pan card sir
    Please send me sir.

  8. JOTIBA says:

    Mera pan card abhi tak nahi aya 5 month ho gaye lekin ban gaya hcheck kiya tha mene

  9. Santhoshi says:

    I didnt get my pan card.even after getting message that my pan is dispatched.will u please suggest what can i do.its been more than 2 weeks

  10. Madan Mohan Dora says:

    I have not yet received my PANCARD- ACJPD1512B.Ihave sent mail to NSDL.
    Please do the needful.

    As per information available the PANCARD was despatched on 8th January 2019 and expected to reach on 18th January 2019 by speed post. But till now I have not received the PAN CARD bearing no.ACJPD1512B.

    Application acknowledgement number is

    May I request you to trace the parcel.

    Madan Mohan Dora.

    —– Forwarded message —–
    From: “mandan mohan”
    To: “[email protected]
    Sent: Thu, 24 Jan 2019 at 8:17 pm
    Subject: Re: Your request has been created with request ID ##231058##
    Please read the PAN CARD NO. as ACJPD1512B.
    The below mentioned number is not correct.

    Application acknowledgement number is


    On Thu, 24 Jan 2019 at 12:43 pm, NSDL TININFO
    Dear Sir/Madam,

    Thank you for writing to us!

    This is an acknowledgement mail for your request. Your request has been created with ID 231058. The title of the request id PAN CARD NO. ACJOD1512B.

    TININFO team

  11. NAGEETA says:

    I have not received my pan I requested you can information

  12. Harsha says:

    I had not received my pan card yet . Its been 1 month that I had been applied . It is very urgent having a pan card .. Pan facilation centres not lifting the calls .. Please consider my request to send pan card as early as possible.

  13. Pradeep says:


    My pan card has been approved and dispatched. By tracking I got to know it has been dispatched through a courier service named velex logistics Pvt LTD.

    Was supposed to get it 10 days back but still not received. There is no office in Bangalore and no phone number to call them.

    Courier tracking says they received it 15 days back.

    What should I do.

    Why is government using such a bad courier service?

  14. Shambhavi patel says:

    I haven’t recieved my pan card yet it is goin to you happening 1 month
    It’s urgent to get pan card .

  15. Manpreet says:

    I have given a request to make corrections in my pan card. I have got a notification stating that my pan car is sent through Trackon Courier and showing out for delivery on 14th May. I have not received my Pan card yet. Also the numbers provided for contacting rhe courier are invalid. Please let me know where to contact to get my Pan Cars at the earliest. Pathetic courier service.


    I have got a message that my pan card is dispatched. But,it has been 2 months and i haen’t received my card yet.

  17. Vignesh r says:

    I have got a message that my pan card is dispatched. But, it has been more than 10 days and I didn’t get my pan card what I do


    I got e mail of Acknowledgement but not received any Pan card on e mail and ,pan status says “no record found”

  19. Ratnamahalakshmi says:

    I did not received my PAN CARD it’s been nearly 1 year .I have my PAN NUMBER. I lost my acknowledgement number to know the status ,so what I have to do

  20. Raju says:

    I haven’t received my PAN card till not. Acknowledgment number 310769700207562. PAN was shipped on 11th Nov as per TIN team and was supposed to be delivered by 14th Nov’19 and no news of it till date. The courier service is also not responding. Please help

  21. MD QUAISER Ali says:

    Sir I applied for renew, PAN card, as old one damaged,, still not came, 10/3/2020,

  22. annam manisha says:

    dear tin/nsdl team my pan card is not received at my address it almost completed 20,please resend my pan card at my address.


    We applied for PAN CARD in Aug.,22, for our Housing Society, but PAN card is not received, even though we submitted our request online. On clicking the status of acknowledgement number online, it is asking to contact NSDL. @NSDL_Depository #[email protected] #incometax

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