Fix – This Partner does Not Accept Incoming Connections

Fix the problem of This Partner does Not Accept Incoming Connections on TeamViewer remote control App for Android, Windows, iPhone & iPad.

TeamViewer is one of the most popular software packages for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers including Windows, Android and iOS running iPhone & iPad.

If you are facing issues with TeamViewer App on your Android Smartphone, iPhone or iPad with the message “This Partner does Not Accept Incoming Connections” when trying to connect to a remote device. Then below is the simple solution to fix the issue.

Key Features of TeamViewer App

  • Screen sharing and complete remote control of other devices
  • File transfer in both directions & Chatting
  • Computers & Contacts management
  • Sound and HD video transmission in real-time
  • Highest security standards between devices

Fix “This Partner does Not Accept Incoming Connections”

If you are getting this message when connecting to other devices then the problem is not with your phone nor it is any technical issue.

The problem is with TV App setup on your device. So, let us look in brief the settings needed to connect your remote device.

Step 1. Download the TeamViewer Remote App on the device from which you wish to remotely control the other device.

App Store Link

Google Play Store

For PC you can try:

Step 2. Now Download the TeamViewer QuickSupport App on the device which you wish to control.

App Store Link

Google Play Store

Step 3. Open the QuickSupport App and if prompted download the Add-On for your manufacturer OS from Store.

Step 4. Once done Open the TeamViewer QS App, here you will notice Your ID – *** *** ***. 

Share the Partner ID with the device having the TeamViewer Remote Control App.

TeamViewer QS App

TV QS App with ID

Step 5. Open the TeamViewer Remote App and enter the Partner ID.

TV App Partner ID Control

TV App Partner ID Control

Step 6. Let the App establish an external connection.

Done! You have just remotely accessed the device using TV Remote App.

Conclusion: The above steps will eliminate the error of ‘This Partner does Not Accept Incoming Connections’ on remote App. The issue is not any technical one but caused due to the wrong setup.

I hope the post was helpful. Do comment below for any assistance or support. Cheers!

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Nikhil Azza
Nikhil is a Tech Blogger who sometimes loves to write real-life lore. He has been writing content for the past 8 years, with over 1K+ articles written on Android, Mac, iOS, Social Media, Cloud Storage, Software, and General Tech. Know More

1 Response

  1. Mee Ngal says:

    Wacht party

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