Though being a newer streaming service, Disney Plus has made a lot of progress. Its sleek interface and uninterrupted streaming experience serve the users with the best experience. However, as we talk of Disney Plus, users have lately been encountering an issue where Disney Plus keeps logging them out on TV. While logging in and out is a protective measure to ensure your security, it may also lead to logging you out mistakenly.
Well, whatever the reason, imagine you are about to watch your favorite movie/ series after a tiresome day and could not log in to your account. That indeed sounds frustrating, right? So, if you are going through a similar situation where Disney Plus logs you out every time you try to log in, let’s see if there are any workarounds for this issue or not.
What to Do if Disney Plus Keeps Logging you Out on TV?
One of the reasons why Disney+ keeps logging you out is related to how many devices your account is logged in to. Generally, Disney Plus allows using your account on 10 devices max. However, if you share the same account on too many devices or between many family members, you might have such troubles from time to time.
So, it is natural to encounter such issues with your Disney Plus account. In that case, you need to log out from all devices before logging in to your TV again. However, you cannot do this right on your TV as you need to get it done from the Disney Plus website. So, if it comes up to it, move to your laptop or mobile and follow the steps mentioned below.
- Go to DisneyPlus.com
- Now, log in to your account.
- Click on your Profile and go to Account Details.
- Click on Log Out of All Devices.
- Finally, enter your password to confirm.
Once you have successfully logged out of all devices, now go back and try logging in on your Smart TV.
Clear Cache of Disney+ App
It is good to clear the cache of the Disney Plus app on Android TV. Android TV offers an option to delete the cache of the apps installed to fix any issues with the app functioning.
Re-Install the App
Another best solution is to delete the app and re-install it again. This will give the Disney Plus app a fresh start removing all unwanted app data that might have cause the frequent account log outs from them app.
Disney Plus logging you out is quite a common problem. Fortunately, it is nothing serious, and simply logging out of all the connected devices will fix the issue. Let us know if this article has been helpful, and also comment below if you find any other issues regarding the same.
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I have it on 1 and it happens all the time – Thinking of cancelling this sh1t
I’m sick and tired of entering my correct password only to be told that it is incorrect. I then have to go through the motions of changing my password and logging in again.
We do not have 8 devices logged in to any account much less the all important Disney+! This is ridiculous!
Pain in you know what! Sick of logging on every time I go to stream. Disney needs to fix this. I tried reinstalling app, before long it’s starts logging out again. BsS and so aggrevating
It’s not even letting me log in, it’s making me make a new passcode which will change the passcode on all of my Disney apps
I got on the chat with a live person to have them help me with this. they told me to go find my payment platform in the exact date I started with Disney so that they can verify that I’m the account holder. I’ve had Disney plus since the beginning and I have no idea what that date is. I have auto pay for my bank account and that wasn’t good enough for them. So I can’t even get help in fixing this problem. I might just drop this channel.